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We are here to help.

We’re here to help. If you need assistance with an order or have questions related to Love Identity Candle Co., our team is happy to support you.

Customer Care Hours:

Monday–Friday

For general inquiries, please email us at loveidentity.co@gmail.com. We aim to respond as promptly as possible. Messages received over the weekend will be answered the following Monday or Tuesday.

Wholesale & Bulk Orders

If you’re interested in becoming a wholesale partner or placing a bulk order for an upcoming event, we’d love to hear from you.

Please email loveidentity.co@gmail.com with the subject line “Wholesale Inquiry.”

Include as much detail as possible about your business or event so our team can review your request and follow up accordingly.

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FAQs

You have questions, we have answers.

What skin types are Love Identity's Candle Co products suitable for?

Our skincare & wellness products is formulated to be gentle and effective for all skin types, including sensitive, oily, dry, and combination skin. Each product includes clear usage recommendations to help you find the perfect match for your skin. We also formulate our products for people with respiratory and skin sensitives.

Yes & No At Love Identity Candle co, we are committed to cruelty-free practices we strive to not use any raw materials that does not align with our values. We do offer vegan products. However, we handcraft goat milk products, so we are not a 100% vegan brand.

All of Our products are proudly made in Darby, Pa using high-quality, ethically sourced ingredients. We prioritize clean beauty & wellness standards. All of our products are handmade.

Wholesale options and custom orders available for baby showers, weddings, corporate events, and more. Contact us for further details.

Results may vary depending on your skin type and routine, but many of our customers begin to notice improvements in skin texture, hydration, and clarity within 2 to 4 weeks of consistent use.

For general inquiries, customer support, or press: contact us
Customer Support Hours : Monday – Friday | 10 am - 6:30pm EST
For general inquiries, customer support, or press: Contact Us
Customer Support Hours : Monday – Friday | 10-6:30pm EST
For general inquiries, customer support, or press: contact@pralise.com.au
Customer Support Hours : Monday – Friday | 12:00 PM – 9:00 PM (AEST)
For general inquiries, customer support, or press: contact@pralise.com.au
Customer Support Hours : Monday – Friday | 12:00 PM – 9:00 PM (AEST)
For general inquiries, customer support, or press: contact@pralise.com.au
Customer Support Hours : Monday – Friday | 12:00 PM – 9:00 PM (AEST)