Shipping Policy - Love Identity Candle Co

Shipping Policy

Your wellness journey delivered with care

Shipping Coverage

We currently ship to the United States only. We're working to expand our shipping coverage to bring our wellness products to more customers worldwide.

Processing Time

Our candles are lovingly hand-poured and made fresh for each order:

Candles are generally made the day after purchase
24-48 hours curing time required before shipping
Allow an additional 3-4 business days for processing
Extended processing may occur for quality control

You will be notified if there are any delays outside of our normal processing time.

Delivery Responsibility

Your Responsibility

Ensure your correct shipping address is provided
Track your package to prevent delivery issues
Retrieve packages promptly to avoid heat damage

Important Notice

We are not responsible for lost or stolen packages
Heat exposure can damage your products
Please don't leave packages in direct sunlight

Product Care

Heat Damage Prevention

Over exposure to heat will cause damage to your product. Please track your package and retrieve it promptly to ensure the quality of your wellness products.

Come Join Our Wellness Community

Elevate Your Wellness Journey with Love Identity Candle Co

We specialize in wellness products designed to uplift your mind and body through the power of scent. By subscribing, you'll gain access to:

Exclusive Promotions

Irresistible discounts and special offers

Early Access

First to know about our latest product launches

Wellness Tips

Expert advice and inspiring insights