Refund Policy - Love Identity Candle Co

Refund Policy

Your satisfaction is our priority

Our Commitment to You

We want you to be happy with your purchase. Your satisfaction with our wellness products is our top priority, and we're committed to ensuring you have the best possible experience with Love Identity Candle Co.

Damaged or Incorrect Orders

If your product is damaged or you have received the incorrect order, we're here to help make it right.

Contact Us

Email us at loveidentityco.@gmail.com

Time Frame

Within 4 days of receiving your order

We will do our best to work with you to help find a solution to any problem you may have.

Candle Products Policy

Due to the nature of our hand-poured candle products, we have specific policies in place:

All Sales Are Final

Due to the nature of the candle products, all sales are final. This policy helps us maintain the highest quality and hygiene standards for our wellness products.

Why This Policy Exists

Our candles are hand-poured with natural ingredients
We maintain strict hygiene and quality standards
Each candle is crafted specifically for wellness and aromatherapy
We ensure sustainable and responsible practices

Quality Assurance

Thorough Inspection

All candles are thoroughly inspected before they are shipped to ensure you receive the best possible product.

Careful Packaging

Each order is carefully packaged to prevent damage during shipping and ensure safe delivery.

Please Inspect Your Order

Please inspect your order carefully when you receive it. If you notice any issues, contact us within 4 days for assistance.

Customer Support

Our customer support team is dedicated to ensuring your satisfaction with every Love Identity Candle Co purchase.

Quick Response

We respond to all inquiries promptly and professionally

Solution-Focused

We work with you to find the best solution for any issues

Quality First

Your satisfaction and product quality are our top priorities

Get in Touch

For any questions about your order, product quality, or our refund policy, please don't hesitate to reach out to us at loveidentityco.@gmail.com

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