Privacy Policy

How we protect and handle your personal information

Overview

This Privacy Policy describes how loveidentitycandle-co.myshopify.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us:

Email: loveidentity.co@gmail.com

Mail: 124 Morton Ave Folsom, Pa 19033 United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

Purpose: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

Purpose: To provide products or services to you, fulfill our contract, process payment information, arrange for shipping, provide invoices and order confirmations, communicate with you, and screen orders for potential risk or fraud.

Source: Collected from you.

Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

Purpose: To provide customer support.

Source: Collected from you.

Information collected: Contact information and details about your inquiry or issue.

Minors

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

How Targeted Advertising Works

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page at networkadvertising.org.

Opt-Out Options

You can opt out of targeted advertising by visiting the Digital Advertising Alliance's opt-out portal at: optout.aboutads.info

Using Personal Information

We use your personal Information to provide our services to you, which includes:

Offering products for sale

Processing payments

Shipping and fulfillment

Updates on new products and offers

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the 'Your Rights' section below.

Your Rights

GDPR (European Residents)

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

CCPA (California Residents)

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

If you would like to exercise these rights, please contact us through the contact information provided above.

Cookies

A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use cookies to make your browsing experience better by allowing the website to remember your actions and preferences.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by email or by mail using the details provided under "Contact" above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority in your jurisdiction.

Come Join Our Wellness Community

Elevate Your Wellness Journey with Love Identity Candle Co

We specialize in wellness products designed to uplift your mind and body through the power of scent. By subscribing, you'll gain access to:

Exclusive Promotions

Irresistible discounts and special offers

Early Access

First to know about our latest product launches

Wellness Tips

Expert advice and inspiring insights

Don't miss out on the opportunity to enhance your well-being with our expertly crafted products.

Love Identity